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Appointments are required for most passport services. The American Citizens Services Unit assists American citizens with the following passport services:

 Before you start, please note information on the following:

New passports are collected at the consulate.  The consulate receives passports approximately two weeks after the appointment time in which the applicant may collect.


Appointments are required for all passport services. All applicants must be present at the time of their appoinment. You must bring your completed passport application form and other required documents to your appointment.  The documents required depend on if it is a passport for a minor, first time adult application, or an adult passport renewal.  To make an appointment, please click here.

Additional Information 

For additional information about your passport needs, please e-mail us at  Further information regarding U.S. passports is also available from the Department of State.

Parking: The Consulate does not provide parking. Public parking facilities are available near the Consulate.

Prohibited items: You will pass through a security screening prior to entering the Consulate. Please leave lighters, nail clippers, tweezers, scissors, mp3 players, mobile phones, pagers, cameras, and other electronic devices at home or in your vehicle. Passport applicants are not permitted to bring these items into the Consulate.


  • Due to a consular systems upgrade, consular operations at the U.S. Embassy in Mexico City and all nine consulates throughout Mexico will be closed to the public on Friday, August 7, and Monday, August 10.   We apologize for any inconveniences this may cause. 

    U.S. citizens requiring emergency assistance should call 011-52-664-977-2000 during business hours, or 1-619-692-2154 after hours or on weekends.


  • Appointments for Passport services and Consular Reports of Birth Abroad can be made here.

Photo Booth

  • Photo service provided at the Consulate.
    Two U.S. Passport size photos (2X2) for $ 100 Pesos

Contact Information

  • Address:
    American Citizen Services
    Paseo de las Culturas s/n
    Mesa de Otay
    Delegación Centenario C.P. 22425
    Tijuana, Baja California

    For emergency information please contact us at:


    (664) 977-2000
    (Dialing from the U.S. 011-52 + phone number)


    (Except for US and Mexican Holidays and Administrative days)

baja sur residents

  • U.S. citizens who live at the southern end of Baja California Sur may apply at the U.S. Consular Agency in Los Cabos. Click here for the Consular Agency contact information.

    If you apply at the Consular Agency, you must still comply with all the requirements listed on this site.